{"id":819,"date":"2008-09-17T00:00:18","date_gmt":"2008-09-16T23:00:18","guid":{"rendered":"http:\/\/www.agrupament.cat\/portal\/?p=819"},"modified":"2022-04-25T23:46:52","modified_gmt":"2022-04-25T22:46:52","slug":"fgc-i-el-sindic-de-greuges-firmen-un-conveni-de-col%c2%b7laboracio-per-agilitar-la-tramitacio-de-queixes-i-consultes","status":"publish","type":"post","link":"https:\/\/www.agrupament.cat\/portal\/2008\/09\/fgc-i-el-sindic-de-greuges-firmen-un-conveni-de-col%c2%b7laboracio-per-agilitar-la-tramitacio-de-queixes-i-consultes\/","title":{"rendered":"FGC i el S\u00edndic de Greuges firmen un conveni de col\u00b7laboraci\u00f3 per agilitar la tramitaci\u00f3 de queixes i consultes"},"content":{"rendered":"<p>16 de setembre de 2008<\/p>\n<p><strong>El president de Ferrocarrils de la Generalitat de Catalunya (FGC), Joan Torres i el s\u00edndic de greuges Rafael Rib\u00f3, han signat avui un conveni de col\u00b7laboraci\u00f3 per agilitar la tramitaci\u00f3 de les queixes i consultes que arriben al S\u00edndic referides als serveis que ofereix l\u2019empresa p\u00fablica de transport.<\/strong><br \/>\n<strong>El conveni fixa els procediments referents a les peticions d\u2019informaci\u00f3 i queixes presentades al S\u00edndic sobre Ferrocarrils.<\/strong><\/p>\n<p>L\u2019empresa es compromet a respondre als requeriments del S\u00edndic en un per\u00edode m\u00e0xim de 15 dies h\u00e0bils. Pel que fa a les queixes relatives a temes de facturaci\u00f3 del servei, el S\u00edndic adre\u00e7ar\u00e0 primer als afectats a la mateixa companyia i a la Junta Arbrital del Transport de Catalunya, vehicle natural per tramitar aquestes reclamacions. Si l\u2019interessat insisteix, ser\u00e0 el mateix S\u00edndic el que tramitar\u00e0 la queixa.<\/p>\n<p>Un grup de treball format per representats de les dues parts valorar\u00e0 la tramitaci\u00f3 de les queixes que no entrin dins dels sup\u00f2sits del conveni que t\u00e9 una vig\u00e8ncia fins a finals de 2009 i que es prorrogar\u00e0 autom\u00e0ticament dos anys m\u00e9s si cap de les dues parts diu el contrari.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>16 de setembre de 2008 El president de Ferrocarrils de la Generalitat de Catalunya (FGC), Joan Torres i el s\u00edndic<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[994],"tags":[47,1493],"class_list":["post-819","post","type-post","status-publish","format-standard","hentry","category-comunicats","tag-fgc-ferrocarrils-de-la-generalitat-de-catalunya","tag-sindc-de-greuges","comments-off"],"_links":{"self":[{"href":"https:\/\/www.agrupament.cat\/portal\/wp-json\/wp\/v2\/posts\/819","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.agrupament.cat\/portal\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.agrupament.cat\/portal\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.agrupament.cat\/portal\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.agrupament.cat\/portal\/wp-json\/wp\/v2\/comments?post=819"}],"version-history":[{"count":3,"href":"https:\/\/www.agrupament.cat\/portal\/wp-json\/wp\/v2\/posts\/819\/revisions"}],"predecessor-version":[{"id":35591,"href":"https:\/\/www.agrupament.cat\/portal\/wp-json\/wp\/v2\/posts\/819\/revisions\/35591"}],"wp:attachment":[{"href":"https:\/\/www.agrupament.cat\/portal\/wp-json\/wp\/v2\/media?parent=819"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.agrupament.cat\/portal\/wp-json\/wp\/v2\/categories?post=819"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.agrupament.cat\/portal\/wp-json\/wp\/v2\/tags?post=819"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}