{"id":25453,"date":"2017-06-27T09:56:05","date_gmt":"2017-06-27T08:56:05","guid":{"rendered":"http:\/\/www.agrupament.cat\/portal\/?p=25453"},"modified":"2017-06-27T09:56:05","modified_gmt":"2017-06-27T08:56:05","slug":"renfe-substitueix-les-seves-linies-902-per-noves-linies-sense-cost-addicional-en-tots-els-seus-serveis-datencio-telefonica","status":"publish","type":"post","link":"https:\/\/www.agrupament.cat\/portal\/2017\/06\/renfe-substitueix-les-seves-linies-902-per-noves-linies-sense-cost-addicional-en-tots-els-seus-serveis-datencio-telefonica\/","title":{"rendered":"Renfe substitueix les seves l\u00ednies 902 per noves l\u00ednies sense cost addicional en tots els seus serveis d&#8217;atenci\u00f3 telef\u00f2nica"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-11136\" src=\"http:\/\/www.agrupament.cat\/portal\/wp-content\/uploads\/2011\/07\/Renfe02.gif\" alt=\"\" width=\"83\" height=\"35\" \/><strong>91 2.320.320, nou tel\u00e8fon d&#8217;informaci\u00f3, reserva i venda<\/strong><\/p>\n<p>\u2022 La companyia incorpora nous n\u00fameros 91, addicionals, per a atenci\u00f3 espec\u00edfica a altres programes i necessitats de clients<\/p>\n<p>Madrid, 27 de juny de 2017 (Renfe).-<br \/>\nRenfe substitueix avui totes les seves l\u00ednies telef\u00f2niques 902 i introdueix nous tel\u00e8fons d&#8217;atenci\u00f3 al client sense cost addicional per ampliar el seu servei telef\u00f2nic als clients en funci\u00f3 de les seves diferents necessitats, segons l&#8217;acordat i anunciat per la companyia el passat mes de mar\u00e7.<\/p>\n<p>El nou tel\u00e8fon d&#8217;informaci\u00f3 general, reserva, venda, canvis o anul\u00b7lacions \u00e9s el <strong><span style=\"color: #008000;\">912.320 320<\/span><\/strong>. A m\u00e9s, nous tel\u00e8fons s&#8217;incorporen per assist\u00e8ncia de vendes i operacions en renfe.com, per als clients del programa de fidelitzaci\u00f3<br \/>\n+ Renfe, grups, empreses, col\u00b7lectius amb alguna discapacitat o Trens Tur\u00edstics. El llistat complet dels nous n\u00fameros amb els quals Renfe amplia el seu servei d&#8217;atenci\u00f3 telef\u00f2nica \u00e9s el seg\u00fcent:<\/p>\n<table>\n<tbody>\n<tr>\n<td>Informaci\u00f3, reserva, venda, canvis i anul\u00b7lacions<\/td>\n<td style=\"text-align: center;\"><strong>912 320 320<\/strong><\/td>\n<\/tr>\n<tr>\n<td>Ajuda Venda i Operacions Online<\/td>\n<td style=\"text-align: center;\"><strong>912 180 180<\/strong><\/td>\n<\/tr>\n<tr>\n<td>Servei Atendo<\/td>\n<td style=\"text-align: center;\"><strong>912 140 505<\/strong><\/td>\n<\/tr>\n<tr>\n<td>Clients Targeta +Renfe<\/td>\n<td style=\"text-align: center;\"><strong>912 170 170<\/strong><\/td>\n<\/tr>\n<tr>\n<td>Grups, Equipatges i Postvenda<\/td>\n<td style=\"text-align: center;\"><strong>914 871 187<\/strong><\/td>\n<\/tr>\n<tr>\n<td>Empreses, Ag\u00e8ncies, Renfe Viatges, Sales Executive<\/td>\n<td style=\"text-align: center;\"><strong>911 361 136<\/strong><\/td>\n<\/tr>\n<tr>\n<td>Trens Tur\u00edstics<\/td>\n<td style=\"text-align: center;\"><strong>912 555 912<\/strong><\/td>\n<\/tr>\n<tr>\n<td>Incid\u00e8ncies i Reclamacions<\/td>\n<td style=\"text-align: center;\"><strong>900 878 333<\/strong><\/td>\n<\/tr>\n<tr>\n<td>Discapacitats visuals<\/td>\n<td style=\"text-align: center;\"><strong>900 400 555<\/strong><\/td>\n<\/tr>\n<tr>\n<td>Informaci\u00f3 de Adif<\/td>\n<td style=\"text-align: center;\"><strong>912 432 343<\/strong><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>D&#8217;altra banda, Renfe gestionar\u00e0 tamb\u00e9 el tel\u00e8fon d&#8217;Informaci\u00f3 d&#8217;Adif <strong>902 43 23 43<\/strong>, que ser\u00e0 substitu\u00eft pel nombre <strong><span style=\"color: #008000;\">91.243 23 43<\/span><\/strong> de tarifaci\u00f3 geogr\u00e0fica.<\/p>\n<p>Finalment recordar que el tel\u00e8fon d\u2019informaci\u00f3 de <strong><span style=\"color: #ff6600;\">Rodalies de Catalunya<\/span><\/strong> \u00e9s l\u2019actual <strong><span style=\"color: #ff6600;\">900 41 00 41<\/span><\/strong>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>91 2.320.320, nou tel\u00e8fon d&#8217;informaci\u00f3, reserva i venda \u2022 La companyia incorpora nous n\u00fameros 91, addicionals, per a atenci\u00f3 espec\u00edfica<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[71,6,72],"class_list":["post-25453","post","type-post","status-publish","format-standard","hentry","tag-adif","tag-informacio-de-caracter-general","tag-renfe-operadora","comments-off"],"_links":{"self":[{"href":"https:\/\/www.agrupament.cat\/portal\/wp-json\/wp\/v2\/posts\/25453","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.agrupament.cat\/portal\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.agrupament.cat\/portal\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.agrupament.cat\/portal\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.agrupament.cat\/portal\/wp-json\/wp\/v2\/comments?post=25453"}],"version-history":[{"count":2,"href":"https:\/\/www.agrupament.cat\/portal\/wp-json\/wp\/v2\/posts\/25453\/revisions"}],"predecessor-version":[{"id":25455,"href":"https:\/\/www.agrupament.cat\/portal\/wp-json\/wp\/v2\/posts\/25453\/revisions\/25455"}],"wp:attachment":[{"href":"https:\/\/www.agrupament.cat\/portal\/wp-json\/wp\/v2\/media?parent=25453"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.agrupament.cat\/portal\/wp-json\/wp\/v2\/categories?post=25453"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.agrupament.cat\/portal\/wp-json\/wp\/v2\/tags?post=25453"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}