{"id":10810,"date":"2011-05-26T09:54:33","date_gmt":"2011-05-26T08:54:33","guid":{"rendered":"http:\/\/www.agrupament.cat\/portal\/?p=10810"},"modified":"2011-06-02T09:59:25","modified_gmt":"2011-06-02T08:59:25","slug":"nou-telefon-gratuit-de-reclamacions-per-als-clients-d%e2%80%99fgc","status":"publish","type":"post","link":"https:\/\/www.agrupament.cat\/portal\/2011\/05\/nou-telefon-gratuit-de-reclamacions-per-als-clients-d%e2%80%99fgc\/","title":{"rendered":"Nou tel\u00e8fon gratu\u00eft de reclamacions per als clients d\u2019FGC"},"content":{"rendered":"<p><strong><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-9480\" title=\"FGC2G\" src=\"http:\/\/www.agrupament.cat\/portal\/wp-content\/uploads\/2011\/01\/FGC2G.gif\" alt=\"\" width=\"88\" height=\"35\" \/>\u2022 El nou n\u00famero per atendre les incid\u00e8ncies i reclamacions dels clients \u00e9s el 900 90 15 15<\/strong><br \/>\n<strong>\u2022 El tel\u00e8fon atendr\u00e0 les reclamacions dels clients de les l\u00ednies d\u2019FGC, del cremallera de Montserrat i de les estacions de muntanya de Vall de N\u00faria i La Molina<\/strong><br \/>\n<!--more--><br \/>\nBarcelona, 25 de maig de 2011<br \/>\nFerrocarrils de la Generalitat de Catalunya posar\u00e0 en servei el nou n\u00famero de tel\u00e8fon gratu\u00eft per a reclamacions <strong><span style=\"color: #ff9900;\">900 90 15 15<\/span><\/strong>, el proper divendres 27 de maig.<br \/>\nAquest nou tel\u00e8fon <strong><span style=\"color: #ff9900;\">900 \u00e9s totalment gratu\u00eft i atendr\u00e0 les incid\u00e8ncies de tots els clients d\u2019FGC<\/span><\/strong>, tant de les l\u00ednies metropolitanes (Barcelona-Vall\u00e8s i Llobregat-Anoia) i la l\u00ednia Lleida-La Pobla de Segur, com del cremallera de Montserrat i de les estacions de muntanya de Vall de N\u00faria i La Molina.<br \/>\nAquest nou tel\u00e8fon ser\u00e0 una finestra m\u00e9s perqu\u00e8 els clients puguin fer arribar els seus comentaris, queixes, reclamacions i incid\u00e8ncies. Cal recordar que existeixen altres vies per tal de que els clients contactin amb la companyia com els propis agents d\u2019FGC, l\u2019apartat de reclamacions de <a href=\"http:\/\/www.fgc.cat\">www.fgc.cat<\/a>, els nous perfils corporatius als canals de comunicaci\u00f3 2.0: Twitter (<a href=\"http:\/\/twitter.com\/fgc_fgc\">http:\/\/twitter.com\/fgc_fgc<\/a>) o Facebook (<a href=\"http:\/\/www.facebook.com\/fgcferrocarrils\">www.facebook.com\/fgcferrocarrils<\/a>) i els Centres d\u2019Atenci\u00f3 al Client de les estacions de Pl. Catalunya i Pl. Espanya.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u2022 El nou n\u00famero per atendre les incid\u00e8ncies i reclamacions dels clients \u00e9s el 900 90 15 15 \u2022 El<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[36,47,6],"class_list":["post-10810","post","type-post","status-publish","format-standard","hentry","tag-catalunya","tag-fgc-ferrocarrils-de-la-generalitat-de-catalunya","tag-informacio-de-caracter-general","comments-off"],"_links":{"self":[{"href":"https:\/\/www.agrupament.cat\/portal\/wp-json\/wp\/v2\/posts\/10810","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.agrupament.cat\/portal\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.agrupament.cat\/portal\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.agrupament.cat\/portal\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.agrupament.cat\/portal\/wp-json\/wp\/v2\/comments?post=10810"}],"version-history":[{"count":3,"href":"https:\/\/www.agrupament.cat\/portal\/wp-json\/wp\/v2\/posts\/10810\/revisions"}],"predecessor-version":[{"id":10812,"href":"https:\/\/www.agrupament.cat\/portal\/wp-json\/wp\/v2\/posts\/10810\/revisions\/10812"}],"wp:attachment":[{"href":"https:\/\/www.agrupament.cat\/portal\/wp-json\/wp\/v2\/media?parent=10810"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.agrupament.cat\/portal\/wp-json\/wp\/v2\/categories?post=10810"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.agrupament.cat\/portal\/wp-json\/wp\/v2\/tags?post=10810"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}